More distracted and more emphasis on speed, less depth, and the less we care.
Psychologists who study empathy and compassion are finding that unlike our almost instantaneous responses to physical pain, it takes time for the brain to comprehend the psychological and moral dimensions of a situation. The more distracted we become, and the more emphasis we place on speed at the expense of depth, the less likely and able we are to care.
Everyone wants his parent's, or friend's, or partner's undivided attention -- even if many of us, especially children, are getting used to far less. Simone Weil wrote, "Attention is the rarest and purest form of generosity." By this definition, our relationships to the world, and to one another, and to ourselves, are becoming increasingly miserly.
Most of our communication technologies began as diminished substitutes for an impossible activity. We couldn't always see one another face to face, so the telephone made it possible to keep in touch at a distance. One is not always home, so the answering machine made a kind of interaction possible without the person being near his phone. Online communication originated as a substitute for telephonic communication, which was considered, for whatever reasons, too burdensome or inconvenient. And then texting, which facilitated yet faster, and more mobile, messaging. These inventions were not created to be improvements upon face-to-face communication, but a declension of acceptable, if diminished, substitutes for it.
But then a funny thing happened: we began to prefer the diminished substitutes. It's easier to make a phone call than to schlep to see someone in person. Leaving a message on someone's machine is easier than having a phone conversation -- you can say what you need to say without a response; hard news is easier to leave; it's easier to check in without becoming entangled. So we began calling when we knew no one would pick up.