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April 14, 2014

A neighborhood of people working for slightly more than minimum wage in exchange for a chance to play-act at brunching in a nice neighborhood.

It felt like a neighborhood of people working for slightly more than minimum wage in exchange for a chance to play-act at brunching in a nice neighborhood.

Rarely spoken aloud, the tendency of Greenpoint's service class to take care of its own was one of the only outright gestures of solidarity I witnessed, the only place where a distinction was made between the server and the served. I suspect the rarity of that admission has something to do with the fact that, for most intents and purposes, our jobs relied on completely erasing that distinction from public view.

Serving can be deeply satisfying work, physically and emotionally; I've rarely felt more in my body than on those days when I got the math right, pulled the lever down on the espresso machine as I reached for the next cup, knocked out ninety drinks in an hour. But service isn't considered lesser than other professions because it's less honorable, or even requires fewer skills. I'd love to see a graphic designer take apart each component of an ancient espresso machine for which no manual exists, or watch a fact-checker talk a junkie out of a bathroom without getting the police involved. The knowledge required to read a customer, to justify the processes and origins of that $12 cup of coffee, is just as specialized as knowing what a nut graph is. And, to be perfectly real, this is New York, and America, and the world; just a couple steps up the food chain, we're all serving someone.